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CELPIP Writing Task 1



Dear Sir,Madam.

I wish to make a formal complaint against your restaurant staff last Friday evening over their poor service, which spoiled my evening with my family.

I had already made a reservation of 4. My reservation was at 7pm and I arrived at 6.50pm. We were made to wait for an hour before we were seated.

In addition, I was greatly disappointed that my sister birthday was spoiled by the poor attitude of your staff. The table seating was meant for a party of 3, so my party and I were pretty cramped. The service was slow and no apologies or reasons for the delay in our food were given. The manager was no where in sight. It was certainly a bad first experience.

I hope that you will look into this matter and train your staff properly to have the appropriate behavior befitting the occasion. I am quite hesitant to return to your restaurant for future celebrations.

Sincerely

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